*Tell me what font you are choosing (there is a photo of font options).
*Leave me the exact phrase you want on the mat. I need word for word, so there is no confusion. Putting it in quotes is recommended. Please be sure the spelling and punctuation is correct as I make exactly what you tell me to.
*If you think the wording is too long, just ask me first. Please don't order and then ask. It's much easier to get all of the details figured out first.
*I apologize for inconvenience, but I CAN NOT make another mat that another shop has done or already sells. For copyright reasons among others issues, I just can't. If you order a custom mat that another shop makes and sells, I will refund you and have to cancel your order.
* I rarely offer mock-ups, but if you insist, I can do it. I just usually need a couple days to get it done. I really appreciate you trusting me and remember this is my job, and will always provide you with the best design possible.
* I can do logos, designs, and sayings.
DISCLAIMER: If you customize a mat, Josie B has the right to post it to social media and sell it to other customers. There is no such thing as a "one of a kind mat". I can't turn away customers who see it and love it. I do however respect you and your creativity, so let's talk about it if you aren't comfortable.
Size: 18x30 and 9/16 inches thick
Material: Coir and Vinyl with rubber backing
Turnaround times: Please allow 3 weeks for production (not including time it takes to deliver)
Maintenance: They will live their best life if they are kept out of stormy weather and out of direct sunlight. Lay flat upon opening and shake outdoors to get loose fibers off. These mats do shed a bit.
Shipping: FedEx or USPS. Tracking numbers are emailed to the email we have on file in your order
Other: Black ink only